What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I have a single form with both subscription and one time charges using Stripe payment

    Asked by extramile on June 21, 2017 at 04:22 PM

    How do I have a single form with BOTH subscription AND one time charges like services or a product.

     

    Our scenario:  Our clients may have subscriptions or retainer services with us, but from time to time they have a project which requires one time charges or ongoing one time charges over several months.

     

    We would prefer to give our clients everything on one form - ability to input subscription amount and one time services charge on a month to month basis.  Not everyone will need it but we cant produce a form for each client.

    We use Stripe on the backend.

    I have seen other articles with such workarounds like using 0 for recurring charge, but they were older. Hopefully you have a more business and client friendly solution now?

    Thanks in advance

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    JotForm Support

    Answered by jonathan on June 21, 2017 at 06:12 PM

    Can you please test my demo form https://www.jotformpro.com/71716397442967

    It was base on the workaround from this user guide: https://www.jotform.com/help/376-Setting-up-a-Custom-Recurring-Donation-Form

    You can have one time payment and as well us recurring multiple payment option on the same form.

    it work like this:

    Let us know if this will not work.

     

     

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    Answered by extramile on June 21, 2017 at 07:14 PM

    Hey Jonathan. How can I do both?  I would customer to choose one or the other or both, depending on their invoice.

     

    Thanks

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    JotForm Support

    Answered by EltonCris on June 21, 2017 at 10:02 PM

    Unfortunately, the payment fields do not support multiple subscriptions. Meaning, you can't select both options at the same time.

    You can, however, ask your users to submit the form again and select the other subscription after the first one.