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    Trying to send response emails and it says I have reached my max?

    Asked by cedars1919 on June 21, 2017 at 05:25 PM

    What does that mean?

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    JotForm Support

    Answered by jonathan on June 21, 2017 at 07:52 PM

    The Reply/Forward Email tool in the View Submissions page is very limited.

    It only allows up 2-3 emails every 2 hours at minimum. So this is most like the reason for the anomaly and you could not send the email at some point.

    The reason for the minimal usage was to prevent using this email tool as a tool for sending spam emails.

    I suggest you do the Reply/Forward instead of the submission emails using your email instead.

    Hope this help. Please let us know if issue remains.