Trying to send response emails and it says I have reached my max?

  • cedars1919
    Asked on June 21, 2017 at 5:25 PM

    What does that mean?

  • jonathan
    Replied on June 21, 2017 at 7:52 PM

    The Reply/Forward Email tool in the View Submissions page is very limited.

    Trying to send response emails and it says I have reached my max? Image 1 Screenshot 20

    It only allows up 2-3 emails every 2 hours at minimum. So this is most like the reason for the anomaly and you could not send the email at some point.

    The reason for the minimal usage was to prevent using this email tool as a tool for sending spam emails.

    I suggest you do the Reply/Forward instead of the submission emails using your email instead.

    Hope this help. Please let us know if issue remains.