Form is not sending to my email info@theshoeguys.ca

  • Mathew123
    Asked on June 21, 2017 at 9:22 PM

    Hi there,

    My form is not sending to my email for some reason. It's a brand new form and I have the receipent sent to my info@theshoeguys.ca. Please help.

     

     

  • David JotForm Support Manager
    Replied on June 21, 2017 at 11:31 PM

    It appears like you are using your own sender email address. Please try using noreply@jotform.com as the sender email, and let us know if you receive the notification.

    Also, make sure to check your spam folder, and if you find the notifications there, mark them as NOT SPAM.