What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is not sending to my email info@theshoeguys.ca

    Asked by Mathew123 on June 21, 2017 at 09:22 PM

    Hi there,

    My form is not sending to my email for some reason. It's a brand new form and I have the receipent sent to my info@theshoeguys.ca. Please help.



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    JotForm Support

    Answered by BDAVID on June 21, 2017 at 11:31 PM

    It appears like you are using your own sender email address. Please try using noreply@jotform.com as the sender email, and let us know if you receive the notification.

    Also, make sure to check your spam folder, and if you find the notifications there, mark them as NOT SPAM.