What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why aren't files uploading on my form?

    Asked by thebunkroom on August 01, 2012 at 06:29 PM

    I tested my form and attached a file with the upload feature. When I checked my email notification and clicked the link, it went to the last place I visited on my browser. It did not send me to my file.

     

    I have 2 areas on my form where a person can attach a file. 

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 01, 2012 at 06:46 PM

    Is this the form you're referring to?

    http://jotform.us/form/22133544450141

  • Profile Image

    Answered by thebunkroom on August 01, 2012 at 06:54 PM
    Yes...thanks so much for your quick reply!!
    Maria Slaby
    Publisher
    The Bunk Room
    Created By Kids. Read By All.
    352-383-1456 office
    352-250-6521 cell
    Keep up with The Bunk Room! Subscribe to our emails!
    Like us on facebook
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    JotForm Support

    Answered by NeilVicente on August 01, 2012 at 07:12 PM

    I just did a test but was unable to reproduce your problem.

    The links work fine on my end as they point to the file hosted on our servers. The browser opened a dialog box that asks me to save the uploaded file.

    Perhaps, you have just missed this dialog box?

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    Answered by thebunkroom on August 01, 2012 at 07:18 PM
    Ahhhh you are soooo right. Guess that's what happens when you have a migraine. You get really dumb! Sorry and THANKS for your prompt support.
    You guys are awesome!!
    Maria Slaby
    Publisher
    The Bunk Room
    Created By Kids. Read By All.
    352-383-1456 office
    352-250-6521 cell
    Keep up with The Bunk Room! Subscribe to our emails!
    Like us on facebook
  • Profile Image
    JotForm Support

    Answered by Mike_T on August 01, 2012 at 07:46 PM

    We are happy to hear that the problem is solved.

    Thank you very much for your warm words :)

  • Profile Image

    Answered by stan on August 09, 2012 at 08:43 AM

    OMG - I'd be careful advertising or doing anything at all with the bunk room.