What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does it take so long to upload files?

    Asked by artkore on August 01, 2012 at 06:41 PM

    File Transfers seem very slow. Why does it take so long to upload files?




    Artkore Printing & Signs.

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    JotForm Support

    Answered by Mike_T on August 01, 2012 at 07:32 PM

    Thank you for contacting us.

    I have just checked your form, and upload transfer rate is pretty good from my side. I am able to upload ~15MB file within a 15 seconds timeframe.

    Please note that upload speed depends on your Internet Connection and other factors. Can you try to upload something using another Internet Service Provider?

    If you need any further assistance, please let us know.