URGENT: Renew our subscription

  • Profile Image
    Community_Abacus
    Asked on June 22, 2017 at 08:03 AM

    Hi,

     

    Today we've renewed our subscription with Jotform (Bronze plan), but we are not able to access to our Jotform's account because apparently we are out of space already.

    Could you help us, please?

    Thanks a lot,

  • Profile Image
    aubreybourke
    Answered on June 22, 2017 at 08:09 AM

    You should try logging out. Then logging back in again. Your account details should refresh. If that doesnt work, then please get back to us and we can try something else.