What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    URGENT: Renew our subscription

    Asked by Community_Abacus on June 22, 2017 at 08:03 AM

    Hi,

     

    Today we've renewed our subscription with Jotform (Bronze plan), but we are not able to access to our Jotform's account because apparently we are out of space already.

    Could you help us, please?

    Thanks a lot,

    Page URL:
    https://sites.fastspring.com/interlogy/order/invoice/INT170622-4670-19<br/>161B

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    JotForm Support

    Answered by aubreybourke on June 22, 2017 at 08:09 AM

    You should try logging out. Then logging back in again. Your account details should refresh. If that doesnt work, then please get back to us and we can try something else.