What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When I change the account settings email, it does not inform me of new subsriptions

    Asked by OREO on January 17, 2011 at 12:31 PM

    I have originally setup these forms with my own email etc.  I am now using it for our user group registration.  I change the email address in the account settings to a group email so that more then on person can be notified of new subscriptions.  (I know you can do this on the forms section too but this way is easier.)  Is the email on the accounts setting not the default for all forms.  Do I have to erase the main email notification to make this work.



  • Profile Image
    JotForm Founder

    Answered by aytekin on January 18, 2011 at 09:08 AM

    You will need to change the email addresses on all of the forms.

    To change recipient email address on a form, open your form on the Form Builder and then:

    1. Click on "Setup and Share" tab,

    2. Click on "Email Alerts",

    3. Select "Notification",

    4. Click on "Reply-to and Recipient Settings",

    5. Change "Recipient E-mail" on the lower right side.