What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SPAM from JotForm

    Asked by Bijoux F.  on June 22, 2017 at 09:05 AM

    Hello.  I am getting emails that are purportedly from JotForm.  The first, yesterday, was about how someone had "changed my account info" and to click a link to do whatever.  Which I of course did not do.

    The second I just received, and it demanded a reply.

    WTF?  It would appear someone is using JotForm to spam people.

    Not cool.  Not cool at all.

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    JotForm Support

    Answered by Rose on June 22, 2017 at 09:23 AM

    Could you please provide us the screenshot of these two e-mails you received? 

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    Answered by Amanda  on June 22, 2017 at 10:27 AM

    I've gotten the same damn email to 3 or my emails !

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    JotForm Support

    Answered by david on June 22, 2017 at 12:12 PM

    We had a user earlier using forms to spam others using with their forms.  This made it look like we were sending the emails but in actuality, it was a phishing attempt.  Notice the grammar is slightly incorrect and any links(which you should not click) do not lead back to our services. 

    Please disregard this email and do let us know if you receive any further emails like this.  I believe we have taken care of the cause of the original emails but we would like to make sure there aren't any new ones.