What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Page Redirect doesn't seem to be working as I get a page not found error

    Asked by SusieG on June 22, 2017 at 10:36 AM

    My form redirects in conditions were working fine but I changed a couple of pages, changed the urls in the form redirect but now when I select those options from the form it says page not found.  I know the URL is correct.  What is going on?

     

    If you want to test it out Choose: Instructor-Led,Category:Microsoft Office Applications,Word,Word 2010.

    Page URL:
    https://form.jotform.us/70784095430155

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    JotForm Support

    Answered by AIDAN on June 22, 2017 at 12:17 PM

    I have checked the conditions you mentioned in your description, and found that they redirect to this URL:

    I have then opened this URL in my browser, and got the page not found issue, which means the conditions and the page redirection are working correctly, and the problem is in the URL itself:

    Please consider using a URL that works, and checking it first before adding it to the redirection conditions.

    I hope this helps. If you need further assistance please let us know. Thank you.