What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my subscription?

    Asked by thurstonedc on June 22, 2017 at 11:58 AM

    We need to cancel our service with jotform. How can I go about this?

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    JotForm Support

    Answered by aubreybourke on June 22, 2017 at 12:01 PM

    You are currently signed up through Stripe. I can cancel your subscription and delete your account here.

    But you will not be able to access your forms. So please confirm that this is what you want?