What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Tablet browsers - anyone found a browser that works with jotform creator / editor?

    Asked by cheekyface on August 01, 2012 at 11:05 PM

    Hi.

    I hope it's OK to post this here.

    Just thought I'd put this out and see if we can build a list of browsers that work with jotform on tablets to create & edit forms.

    If you have tried and you have had success with a particular browser for your tablet then maybe we can collect that information here on the forum to save time for future users?  I'v tried a few and it looks like I won't have any luck but if anyone has managed to make it work for them please tell us what you're using.

    I've tried a few for ipad 3 and no success.  I can browse the templates and other areas of the account but I can't open the editor nor can I open either of the other buttons on the same ribbon. 

    (I've uploaded a screen shot of the buttons so you can see what I'm referring to).

    Whenever I tap a button it just greys over and that's all that happens.  In some browsers it just changed from displaying the buttons then back to hiding them again on the next tap and that's all ...it won't open the editor.

    I've tried the following browsers:
    Icab mobile
    Opera mini
    iLunascape
    & Safari
    ...none of these work.

    When I can I'll try others and see if I have any luck and in the mean time maybe the jotform team will be able to address some of the problems with tablets (or at least the ipad).

    Screenshot
  • Profile Image

    Answered by jeanettebmz on August 02, 2012 at 12:10 AM

    @cheekyface

    We have been recomending iCab and Opera Mini to view forms already embedded in pages.

    However, I can see  an increasing number of  users that are attempting to work in our builder from Tablets/iPads browsers.

    So we definitely need to  address this glitch to our development team . I have open a ticket to take care of this, you should recieve updates on this thread once they get the solution.

     

    Jeanette

  • Profile Image

    Answered by lindsey80 on October 13, 2012 at 06:24 PM

    Please can you advise if you see the date for this in the near future? I have just purchased a tablet for my job which includes using jot form a lot and am very sd to see it doesnt work  :-(

  • Profile Image

    Answered by fxr on October 13, 2012 at 06:39 PM

    Hi Lindsey,

    This issue is with a developer and has been marked as important. 

    It will be resolved at some point in the future, but unfortunately I am unable to place any specific date as regards when that will be. 

    I just ask you to be patient, this thread wil be updated when a fix has been implemented. 

  • Profile Image

    Answered by billroth on October 21, 2012 at 10:14 PM

    Are you going to offer the same capability on Android tablets?

  • Profile Image
    JotForm Support

    Answered by Rodjit on October 21, 2012 at 10:39 PM

    @billroth

    In future, I think. I am sure that our developes had a plan about such feature you've mention. We have iPhone App if in case you need it: http://www.jotform.com/iphone/

    Thanks