What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I keep getting emails that my password is being changed.

    Asked by bingoloitgamer on June 22, 2017 at 12:52 PM

    Hi again. I know i did this before. I keep getting this email saying that my password has been changed, i changed my password 5 times. My anxiety is rising and I'm trying to prevent this from happening. Please help me. Thanks.

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    JotForm Support

    Answered by aubreybourke on June 22, 2017 at 01:09 PM

    Several users have reported this. Those messages are not legitimate. We have not changed any passwords. So, I suggest you mark those emails as spam.

    And rest assured your account is safe.

    Appologies for the inconvenience.