What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please cancel paid subscription before the renewal.

    Asked by okchamber on June 22, 2017 at 01:46 PM

    Need to cancel the paid program.  Please do so before the next charge.  Any questions please call 509-557-8799

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    JotForm Support

    Answered by Mike_G on June 22, 2017 at 02:35 PM

    I see that the subscription you made last May 26, 2017 is scheduled to be canceled on June 27, 2017 which is the end of the current subscription cycle. You should not be charged again after that date and your account will be placed on a free subscription.

    If you have any other questions regarding this, please feel free to contact us again anytime.