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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    When a form is submitted and the email is generated the link for the PDF is invalid

    Asked by GlenbowMuseum on June 22, 2017 at 01:49 PM

    when a form is submitted and the email is generated the link for the pdf is invalid.

    Page URL:

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    JotForm Support

    Answered by AIDAN on June 22, 2017 at 02:40 PM

    Please note that the URL form you presented above (http://www.jotform.com/pdf-submission/submission_id) only works when you are logged into your account.

    I have logged into your account then opened http://www.jotform.com/pdf-submission/3676721365162768985 and I was able to download the PDF submissions correctly.

    Alternatively, please consider using {pdf-link} as the variable that holds the PDF URL in your email template, as you are currently using target="_blank" href="http://www.jotform.com/pdf-submission/{id}".

    I hope this helps. If you need further assistance please let us know. Thank you.