What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I delete my account?

    Asked by Adrienn Ihasz  on June 22, 2017 at 02:18 PM

    I am getting spam texts and emails after I sent my registration here through a spam. How can i delete my account/form here?

     

    Thank you in advance.

     

    Adrienn

  • Profile Image
    JotForm Support

    Answered by BJoanna on June 22, 2017 at 02:47 PM

    I have checked your email address in our system and I did not found any account. 

    If you have JotForm account, please provide us username of your account or ID of the form that you created.

    From how are you receiving spam emails? Can you provide us a screenshot of that email. 

    Looking forward to your reply. 

  • Profile Image

    Answered by Adrienn Ihasz  on June 22, 2017 at 03:43 PM
    They provided a link to register to their work through Jotform. Since I did
    that I am getting false emails and offers.
    See attachment.
    Adrienn
    ​--
    Adrienn Ihasz
    Beauty/Makeup Stylist
    (949) 272 60 92
    www.makeupbyadrienn.com
    beautybyadrienn@gmail.com
    ...
  • Profile Image

    Answered by Adrienn Ihasz  on June 22, 2017 at 03:43 PM
    This is the link they provided to register.
    Bests,
    Adrienn
    ​--
    Adrienn Ihasz
    Beauty/Makeup Stylist
    (949) 272 60 92
    www.makeupbyadrienn.com
    beautybyadrienn@gmail.com
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 22, 2017 at 04:00 PM

    Unfortunately files that are attach inside of the email will not be shown here on forum. To provide us a screenshot of email that you received, please open this thread and upload your screenshot. Also please provide us the link of the form that you submitted. 

  • Profile Image

    Answered by Adrienn Ihasz  on June 22, 2017 at 11:43 PM
    This is the email i received spam letters, taylorsmithts102@gmail.com and
    this is the link:
    https://form.jotform.us/71622311580144
    Bests,
    Adrienn
    ​--
    Adrienn Ihasz
    Beauty/Makeup Stylist
    (949) 272 60 92
    www.makeupbyadrienn.com
    beautybyadrienn@gmail.com
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on June 23, 2017 at 01:05 AM

    I see that you have filled the form 'Forever21 Registration Form' on 18 Jun 2017 which was built by another user, possibly a spammer. However, the account is already been suspended ever since we notice the forms are not complying with our terms of usage. The forms or its submissions are no longer accessible by the user and the email notifications of the forms will be stopped. However, if the user has another service to send the emails, unfortunately, we do not have any control over it and you may be required to unsubscribe from their service.

    Hope this information helps!