What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Face Book and Contact form

    Asked by eyjim on August 02, 2012 at 05:51 AM

    With a Premium Account, will all reference to jotform be removed including mails sent as a thank you reply to intended cusomters. Last but not least,  is there any issues regarding contact form and facebook usage ? or any technical bugs i need to made aware of and in closing, as mentioned above with recieving emails and sending mails in responce to customers interaction with the contact form will i need to purchase anything else other than what i have mentioned in regards to creating a contact form and implementing it under a premium account.


    Thank You in Advance


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    Answered by moonzkie on August 02, 2012 at 06:18 AM


    No changes will be made on your form upon upgrading your account. With regards to adding a form to facebook, so far there are no issues with it, all you have to do is to follow the guide we have for you to be able to add it. Also you do not have to purchase anything else other than upgrading to premium account unless if you will be having more than 1000 submissions a month.

    Just let us know if this doesn't work so that we can further assist you.

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    Answered by eyjim on August 03, 2012 at 01:31 AM


    So with Premium Account, if i create FB contact form, the Jot logo will remain visible.


    Thank You in Advance.



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    JotForm Support

    Answered by jonathan on August 03, 2012 at 08:57 AM


    Hi, can you able to share to us your FB page where the form was used? We will check further.

    And, what exactly do meant by Jot logo being visible in the form?

    Unless you add some image field with a jotform logo, the form can be devoid of any graphical fields or elements. even if you integrate it to FB.

    Please inform us if you have further inquiry.