- OlyThriftwayAsked on June 22, 2017 at 03:44 PM
I am testing out using square for one of my new forms. I need to know how it will show up on the Square report for our bookkeeping. Can you tell me does the transaction go through in real time, is there a delay?
- JotForm SupportjonathanAnswered on June 22, 2017 at 04:10 PM
Yes, the Square payment integration if transaction is successfully completed should reflect on your account in real time as well.
Let us know if you need further assistance.
- CarlyAnswered on June 22, 2017 at 07:14 PM
Hi Jonathan, I did a test purchase around noon today, never got an error message, got a confirmation that the sale did go through but thing has shown up on my square report yet. Any ideas?
- JotForm SupportjonathanAnswered on June 22, 2017 at 07:37 PM
Can you please confirm if the submission payment was successful by reviewing it on your form View Submission panel. If the submission is not there, it most like was not completed.
If it is in your form view submission data, tell us which submission data it is and we will check what happen to that submission payment.