What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my account?

    Asked by slbpromotes on June 22, 2017 at 10:53 PM
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    Answered by WilliamR on June 22, 2017 at 11:02 PM

    We can delete the account for you. Please be advised that once the account is deleted, you could no longer access your forms or use.


    I checked your account, and there were no forms on it. Should you wish to continue the deletion of your account, please reply with your confirmation.

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    Answered by slbpromotes on June 22, 2017 at 11:43 PM
    Hold off until further notice...I'm not sure if I need your site to use the
    "Automated Income System", I should know in the next day or so.
    ...
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    JotForm Support

    Answered by John_Benson on June 23, 2017 at 01:02 AM

    @slbpromotes.

    I checked your account and it is under the Free user. Also, your account is still active and in good status. 

    If you want to create a payment form, please follow this guide: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Please contact us again if you need assistance. Thank you.