What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account was transferred to me and I need to access an existing form.

    Asked by Niketa Bryant on June 23, 2017 at 10:30 AM

    I need to access an existing form that was created by an associate who is no longer with the company. The responses to the form is now going to someone else who is now not with the company.

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    Answered by Sven on June 23, 2017 at 11:30 AM

    We can move the forms into your account, but the request will have to be made from the account that currently owns the form. So if you could post the request from that account we will be happy to move the form into your account immediately.