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coloradomtbAsked on June 23, 2017 at 11:57 AM
Hello Jotform,
This is my 3rd request for help. My form is still not sending my notifications of submissions. This is the latest submission that I was not notified. A few weeks ago when I inquired I received a note stating the form response were not working. Has this issue been resolved? Do I need to change anything in my form?
ID3739583486845566499Submission Date2017-06-22 14:42:32IP75.166.224.86The form is https://form.jotformpro.com/71427684245966 Please advise. Thanks, Kate@coloradomtb.org -
aubreybourkeReplied on June 23, 2017 at 12:05 PM
Usually this occurs when your email provider rejects the incoming mail from jotform (noreply@jotform.com)
You can prevent this:
How to Prevent Email Bouncing Related Issues
Or, you can permanently fix this by using a custom SMTP service (like gmail/hotmail/etc)