What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible to upgrade account just for few months?

    Asked by Colin Osborn on June 23, 2017 at 01:18 PM

    Hi there, I have a client who is in need up upgrading to the bronze level, but only for his peak season in the summer months. Is it possible to drop back down to the lower level once the slower off season starts?




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    JotForm Support

    Answered by ashwin_d on June 23, 2017 at 02:43 PM

    Hello Colin,

    Yes it is possible to upgrade and downgrade your account anytime you want as per your requirement. You just need to ensure that you cancel your subscription before the next renewal date. The following guides should help you:

    Upgrade account:  https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    Cancel subscription:  https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!