What's the number of your customer service?

  • CWS17
    Asked on June 23, 2017 at 2:12 PM

    What's the number of your customer service? Link form is again not working :-(

  • John_Benson
    Replied on June 23, 2017 at 4:41 PM

    Unfortunately, we don't offer a phone support. However, you can reach us here in the Support Forum which we monitored 24/7 and reply to our users in a timely manner.

    I checked your account and I can see that you're under the Bronze plan. I also notice that you have one form. Upon checking the form, I was able to view it properly on my end. Here's a screenshot:

    Whats the number of your customer service? Image 1 Screenshot 30

    If you're embedding the form to a website, please follow this guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    I also check the link in the form (http://www.jotform.us/form/71725975866171) and it was redirected me to the website properly. It means that the link is working on my end.

    Whats the number of your customer service? Image 2 Screenshot 41

    If the issue persists, please provide the form link or website URL where you embedded the form so we can investigate it further.

    Thank you.