What's the number of your customer service?

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    CWS17
    Asked on June 23, 2017 at 02:12 PM

    What's the number of your customer service? Link form is again not working :-(

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    John_Benson
    Answered on June 23, 2017 at 04:41 PM

    Unfortunately, we don't offer a phone support. However, you can reach us here in the Support Forum which we monitored 24/7 and reply to our users in a timely manner.

    I checked your account and I can see that you're under the Bronze plan. I also notice that you have one form. Upon checking the form, I was able to view it properly on my end. Here's a screenshot:

    If you're embedding the form to a website, please follow this guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    I also check the link in the form (http://www.jotform.us/form/71725975866171) and it was redirected me to the website properly. It means that the link is working on my end.

    If the issue persists, please provide the form link or website URL where you embedded the form so we can investigate it further.

    Thank you.