What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by jacobbock on August 02, 2012 at 03:07 PM

    If I am only uploading text, why do 30 one-page forms count for 67mg?

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    JotForm Support

    Answered by NeilVicente on August 02, 2012 at 05:26 PM

    Sorry, this might have been caused by a glitch in our server. Your form probably used to have an upload field, and even though the files and the field were deleted, the counter was not updated.

    To rectify this problem, I have reset your storage space counter back to zero.

    Kindly inform us if you have any other problems with regard to your JotForm account.