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GLSAAsked on June 23, 2017 at 6:17 PM
Inadvertently switched on encryption and now I need an encryption key. How do I obtain one? I do not want anymore submissions to be encrypted and have turned that option Off.
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WilliamRReplied on June 23, 2017 at 9:46 PM
When you enable encryption on your JotForm, it provides you the Private key to decrypt information. Most of the time this is saved under Downloads folder. Can you please double check if you can find one in your computer?
Also, more information about it can be found here.
https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
Hope that helps. Let us know if you have any other concerns.