Make the take photo widget available on mobile

  • POME3790
    Asked on June 23, 2017 at 6:37 PM

    Do you have any idea when this function to take photos on a mobile phone will be available?

    Thanks

  • Elton Support Team Lead
    Replied on June 23, 2017 at 6:56 PM

    Hi,

    The take photo widget will actually work on mobile. However, that depends on the browser you're using. There are mobile browsers that do not have the capability to render the camera in the browser because of the technology required.

    Example, I tested the Take Photo Widget on my Android phone - built in and Chrome browser. This is what I see on the initial load of the form.

    When you allow the camera, it will load after.

    Make the take photo widget available on mobile Image 1 Screenshot 30

    Example:

    Make the take photo widget available on mobile Image 2 Screenshot 41

    However, when the browser does not support the widget, a fallback option will be displayed which is the file upload field. This is to allow users to upload the image manually without interruptions while filling the form.

    Hope this information helps!

  • POME3790
    Replied on June 27, 2017 at 5:44 PM

    HI Elton, please accept my apology for not responding sooner. Yes it all works well thanks,

    how can I remove the words "JotForm" from the request to access, that pops up on my phone? I would like to replace it with my logo.

    Cheers

  • jonathan
    Replied on June 27, 2017 at 8:10 PM

    We will resolve your next question on another thread here https://www.jotform.com/answers/1185526

    Thanks.