What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Make the take photo widget available on mobile

    Asked by POME3790 on June 23, 2017 at 06:37 PM

    Do you have any idea when this function to take photos on a mobile phone will be available?


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    JotForm Support

    Answered by EltonCris on June 23, 2017 at 06:56 PM


    The take photo widget will actually work on mobile. However, that depends on the browser you're using. There are mobile browsers that do not have the capability to render the camera in the browser because of the technology required.

    Example, I tested the Take Photo Widget on my Android phone - built in and Chrome browser. This is what I see on the initial load of the form.

    When you allow the camera, it will load after.


    However, when the browser does not support the widget, a fallback option will be displayed which is the file upload field. This is to allow users to upload the image manually without interruptions while filling the form.

    Hope this information helps!

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    Answered by POME3790 on June 27, 2017 at 05:44 PM

    HI Elton, please accept my apology for not responding sooner. Yes it all works well thanks,

    how can I remove the words "JotForm" from the request to access, that pops up on my phone? I would like to replace it with my logo.


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    JotForm Support

    Answered by jonathan on June 27, 2017 at 08:10 PM

    We will resolve your next question on another thread here https://www.jotform.com/answers/1185526