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    How can I get rid of check box

    Asked by JasonKoscinski on August 02, 2012 at 03:29 PM

    We are setting up an online order form using paypal gateway and cannot seem to remove a check box from our menu.  We are only selling one item



    form: http://form.jotform.us/form/22096981142152?


    If a person only orders 1 pizza the checkbox does NOT automatically get selected and thusly confuses peopel

    Page URL:

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    JotForm Support

    Answered by NeilVicente on August 02, 2012 at 05:45 PM

    This issue is caused by a design flaw. Single products aren't supposed to be shown in the form, but since your product has a quantity option, the field gets confused by itself.

    I will have to forward this issue to our developers, but in the meantime, a viable solution is to configure your payment tool to allow users to select multiple products.

    Applying this change to your form will convert the radio button to a checkbox which is already checked upon loading of the form.

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    Answered by JasonKoscinski on August 03, 2012 at 01:11 PM
    Thanks, that worked for now.
    Jason Koscinski
    (269) 216-9575
    (262) 456-5656
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    Answered by pinoytech on August 03, 2012 at 01:13 PM

    On behalf of my colleague Neil, you are quit welcome! If you need our assistance again, feel free to contact us anytime.

    Have a good day!

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    Answered by jrkconsult on August 28, 2013 at 10:04 AM
    "The harder I work, the luckier I become."
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