What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Charged/Billed Twice - Require an Refund

    Asked by Charlie Westra on August 02, 2012 at 03:35 PM

    07/24/2012 PLI*JOTFORM Plimus,Inc CYP $139.00

    07/25/2012 FS *JOTFORM 877-3278914 CA $135.95

    07/25/2012 FS *JOTFORM 877-3278914 CA -$4.81

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    Answered by jeanettebmz on August 02, 2012 at 05:27 PM

    Hello Mr. Westra

    You are totally right , I have processed the refund from Plimus so you get it reflected in your account in about 10 days

    Do not hesitate to contact us again, if you still need assistance


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    Answered by on August 02, 2012 at 06:15 PM

    Thank you Jeanette, have a good weekend.


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    Answered by jeanettebmz on August 02, 2012 at 06:22 PM

    Likewise Mr. Westra!

    Thank you for choosing Jotform!


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    Answered by guest_23621890948059 on December 28, 2012 at 04:11 AM
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    Answered by BRENDA HOUK  on February 10, 2014 at 11:40 AM

    Please advise on who made the charge in our company.

    Adtran, Inc. Huntsville, AL 35806

    1/2/14    FS*JotForm     877-327-8914  CA   MCC 5969   $249.97

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    Answered by pinoytech on February 10, 2014 at 12:10 PM


    Request you to please open a new thread with regards on your query for further assistance?

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    Answered by Kim  on September 07, 2016 at 04:02 PM

    I need to get a copy of the invoice for $319 for Pershing Middle School emailed to me right away to submit with our bank statement to the district office.


    Thank you,


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    JotForm Support Manager

    Answered by Jeanette on September 07, 2016 at 06:11 PM


    I've answered to you on this thread