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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    What can I do if appears "Sorry, we can´t complete your purchase at this time" in paypal?

    Asked by jjcruzt on June 23, 2017 at 08:30 PM


    I have done integration with paypal but when a I´am doing a demo payment, paypal show this message. How can I Fix it? My paypal account is like Company and I am using PayPal Express, what is  happening?



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    JotForm Support

    Answered by jonathan on June 23, 2017 at 11:23 PM

    I think it has to do with your account transaction location.

    Can you please confirm that your account is in Colombia? From what I have researched, Paypal local transaction is no longer supported in Colombia.

    If you have a US paypal account you can try using it instead and test your payment form again.

    I hope this help. Let us know how it goes.