What can I do if appears "Sorry, we can´t complete your purchase at this time" in paypal?

  • jjcruzt
    Asked on June 23, 2017 at 8:30 PM

    Hi

    I have done integration with paypal but when a I´am doing a demo payment, paypal show this message. How can I Fix it? My paypal account is like Company and I am using PayPal Express, what is  happening?

    Error is : Sorry, we can't complete your purchase at this time. 

     

    What can I do if appears Sorry, we can´t complete your purchase at this time in paypal? Image 1 Screenshot 20

    Page URL: https://form.jotformz.com/71589058179673
  • jonathan
    Replied on June 23, 2017 at 11:23 PM

    I think it has to do with your account transaction location.

    Can you please confirm that your account is in Colombia? From what I have researched, Paypal local transaction is no longer supported in Colombia.

    If you have a US paypal account you can try using it instead and test your payment form again.

    I hope this help. Let us know how it goes.