How can I stop the service?

  • Profile Image
    Club Biguá
    Asked on August 02, 2012 at 05:01 PM

    August will be the last month I'll need the form in my site. I'd paid monthly 9.95, how can I stop the charge into my credit card?

    Thank you

  • Profile Image
    Mike_T
    Answered on August 02, 2012 at 06:32 PM

    Thank you for contacting us.

    You can go to your Account Settings, then to Switch Subscription, and downgrade your subscription from that page.

    When you cancel (downgrade) your subscription you will not be charged again, but your account will stay Premium until the time you have paid for expires. Even when you cancel your Premium account subscription, you will not lose any of your forms or your data.

    Please feel free to contact us if you need any further assistance. We will be happy to help you.