What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to get uploaded doc sent to me via email after someone has uploaded it?

    Asked by shoolpooters on August 02, 2012 at 08:05 PM

    I am using an upload document form. It looks like it uploads the doc and once submit is shows the thank you screen. When I get the email there is no document. How do I get the document sent to me. I thought that would have been part of it. I am using a template that I have changes some.

     

    I don't have the website up and running yet. I have just been testing it.

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    JotForm Support

    Answered by NeilVicente on August 02, 2012 at 08:17 PM

    Your form's notification email does not have the tag for the upload field due to this reason:

    http://www.jotform.com/answers/77523-My-notification-email-cache-issue

    A quick solution to this is to recreate your form's notification template. Refer to the link above for more information.