What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change the Sender Name to the person who submitted the form?

    Asked by sreese64 on June 24, 2017 at 07:09 PM

    When I send the email, say it goes to Andrea. Andrea opens the link, fills out and submits the form. The form comes to my email with the sender as Jotform. I want it to come to my email as Andrea or who ever sent it back

  • Profile Image

    Answered by WilliamR on June 24, 2017 at 07:23 PM

    I'm not 100% sure if I understand your post. Anyway, can you provide me more details about it so that I can advise you accordingly?

     

  • Profile Image

    Answered by sreese64 on June 25, 2017 at 03:38 PM

    When I send the email, say it goes to Andrea. Andrea opens the link, fills out and submits the form. The form comes to my email with the sender as Jotform. I want it to come to my email as Andrea or who ever sent it back. 

  • Profile Image
    JotForm Support

    Answered by Welvin on June 25, 2017 at 04:19 PM

    You have to select the Name field as the Sender Name in the notification email settings. Navigate to the following options:

    Settings > Emails > Edit (Pencil icon) > Recipients > Sender Name