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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Creating ticket sales form with limited number of tickets

    Asked by ImmanuelE on June 24, 2017 at 07:27 PM

    Hello! I almost figured this out by myself but I've reached an issue.

    Currently i am using the inventory + calculation + square widget(s) to sell multiple tickets online (as shown below).

    This is how I would like the form to work. When the customer chooses the amount of tickets they want, the calculator updates the total and they can checkout using square.

    HOWEVER, i noticed that after a test purchase, the inventory number does not update after each purchase, making it possible it over-sell tickets.

    Is the inventory widget supposed to update the number of available items after every purchase? If not, is there a widget that can limit the number tickets I sell?

    Thanks for any help you can provide, Immaunel

     

    P.S: It is important that I can limit the number of ticket sold, NOT the number of form submissions. As one form submission can mean multiple tickets sold.

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    JotForm Support

    Answered by Mike on June 24, 2017 at 08:01 PM

    Thank you for contacting us.

    The Quantity Gift Registry should automatically update the number of available items with each form submission. If this does not work properly on your form, try to update the widget.

    Please give it a try and let us know if you need any further assistance.

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    Answered by ImmanuelE on June 24, 2017 at 08:08 PM

    Thank you for your prompt response. That's a great idea.

    The issue with using the quantity gift registry is that is cannot limit the ticket sales per person.

    So one person can buy all 50 tickets, and sell them at a higher price.

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    JotForm Support

    Answered by Mike on June 24, 2017 at 08:21 PM

    The Inventory widget should work in the same manner automatically limiting the stock of the items available.

    I would like to suggest trying it again on your form.

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    Answered by ImmanuelE on June 24, 2017 at 08:32 PM

    So, it worked... my mistake..

    So when the inventory widget reaches 0 items left, people will not be able to purchase any more?

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    JotForm Support

    Answered by Mike on June 24, 2017 at 08:38 PM

    Yes, this is correct. The widget will be displayed like this.

    Thank you.

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    Answered by ImmanuelE on June 24, 2017 at 08:41 PM

    Thank you, very satisfied. Just picked up the bronze plan. Planning to upgrade.

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    JotForm Support

    Answered by Mike on June 24, 2017 at 08:49 PM

    You are welcome. Please feel free to contact us anytime if you need any further assistance.