Why is my email address in your bounce list? This is the 3rd Time I am contacting you

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    Ameritech_Inc
    Asked on June 25, 2017 at 01:00 AM

    Below is a screen shot of your notice . . . 

    What does it take to fix this problem?  I am extremely annoyed and frustrated with your service!!!  I have provided you both my working email addresses (Ewbuckley@aol.com and Ewbuckley@ameritechinc.info)

    and your system is constantly sending me a bound notice for each email addresses I have provided you.

    What is the problem?  You are costing me business and I will not tolerate this much longer.

    Will someone please fix this problem and send me a reply. 

    You guys were great.  What happened?

    Thank you.

    Ernie Buckley

    AmeriTech inc.

    Office: 1-951-340-1950 (California, USA)

     

     

     

  • Profile Image
    Kiran
    Answered on June 25, 2017 at 02:57 AM

    Generally, the email addresses are added to the bounce list when the emails sent are failing repeatedly due to any reason. I have checked your email addresses and see that they are not in our bounce list. Please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if the issue still persists. We will be happy to assist you further.