I keep getting emails that I have reset my password, but I have never signed up.

  • Patti Whittier
    Asked on June 25, 2017 at 10:06 AM

    Please find the email attached that I have received 3 times stating it is from your company.  I want to make sure no one is using my credit cards or information fraudulently as I have never signed up with your company. 

    Jotform Thread 1183088 Screenshot
  • WilliamR
    Replied on June 25, 2017 at 10:50 AM

    I'm sorry for all the troubles. We have identify the user who is using us, Jotform, to send out the emails and we have already suspended the user.

    Rest assured that no  information were compromised, and that you can safely ignore the email.

    Should you have any other concerns, feel free to contact us anytime.