- howardballingerAsked on June 25, 2017 at 12:08 PMI've noticed this before -- the email reports say "Click to Edit"or a question text which should have been changed (I cloned a previous form to make this one -- the form has the right (edited) question text but the email doesn't).
Again thanks for your help -- HBPage URL:
- JotForm SupportMike_GAnswered on June 25, 2017 at 01:19 PM
We would like to apologize for any inconvenience. We will be glad to help you with your concern.
May we know if this is only happening when you submit your form from your website? Or, it is also happening when the form is submitted from its direct link?
I would suggest you try to check the email content of your email notification and edit the field label manually.
I would also suggest you do the same for the email autoresponder.
If that would not solve the issue you're having, then I would suggest you delete the email notification and autoresponder from your form and set up another. The new ones should have the updated field labels of your form.
- howardballingerAnswered on June 27, 2017 at 11:20 AM
- JotForm SupportBDAVIDAnswered on June 27, 2017 at 12:54 PM
What you can do, to avoid deleting the notification and creating a new one each time you change something in your form, is to enable the "Update Email" option in the Advanced settings:
Your second issue will be addressed on a separate thread: https://www.jotform.com/answers/1185043