What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I upgrade for a month then go back to my other plan

    Asked by Nat Hughes  on June 25, 2017 at 07:09 PM

    Hi we are a community non for profit club I was wondering if we can  upgrade for a month then go back to our original subscription during the off season when we are not busy?

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    JotForm Support

    Answered by liyam on June 25, 2017 at 09:55 PM

    Hello Nat,

    Yes this is possible but this may depend on the mode of payment you are using for your subscription. But for payments via Stripe, there should be no problem as you may upgrade and downgrade anytime.

    In order to verify, it would be great if you can tell your account's username and we'll let you know if it's possible immediately or if it will need a bit of assistance from us.

    We'll look forward to your response.