My form is not getting to my email address. WHY?

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    RVKayakRacks
    Asked on August 03, 2012 at 08:38 AM

    I set up a form. It's at : http://www.rvkayakrack.com/checksheet.html. I filled it out and have not gotten it at my address mail@rvkayakrack.com. Please help.

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    jonathan
    Answered on August 03, 2012 at 09:31 AM

    Hi,

    I checked your form and its notification email, and found that the notification email field is lacking the required Recipient E-mail account on it.

    Please check the form and its alrert emails. Try updating the Recipient E-mail field then test the form again.

    Please update us if issue persist.

    Thanks.

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    gori-mathew
    Answered on August 03, 2012 at 09:42 AM

    Further to my colleague's response above. You can also whitelist Jotmail sever Ips as follows;

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Please lets know if this helps.