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GlobalSuccessFundAsked on June 26, 2017 at 1:08 AM
I have a question "If your business is registered as a "person", enter your Personal NIT. If not, enter "0."" in the first page of my form that is not getting translated to Spanish even after I have provided the translation for the same.
This is the only field that is not getting translated. Other translations are working fine. Could you assist me with this please?
Page URL: https://form.jotform.me/71390357810455 -
Chriistian Jotform SupportReplied on June 26, 2017 at 2:32 AM
I checked your form (https://form.jotform.me/71390357810455 ) and I was able to see the untranslated field. I cloned your form on my end and tried to remove the field first and the spanish translation of it. Then, I re-add it on the form. The text is now translated into spanish.
Here's my cloned form: https://form.jotformpro.com/71760924820962.
Could you please try also to re-add the field and as well as the translation on your form to see if this works? I have also cleared your form's cache to refresh your form from our servers.
If the issue still persists, please let us know.
Regards. -
GlobalSuccessFundReplied on June 26, 2017 at 4:59 AM
Hi Chriistian,
As per your suggestion, I removed the field, re-added it, and translated it again. But the same issue. It is not getting translated to Spanish. I have tried to clear my browser cache as well before running he form. No luck!
Could you fix the issue in my original form from your end please?
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Chriistian Jotform SupportReplied on June 26, 2017 at 5:22 AM
I have fixed it on your original form as per your request. Kindly check if it's now working.
If you have other concerns, please let us know,
Regards. -
GlobalSuccessFundReplied on June 26, 2017 at 9:29 AM
Thank you. It is working now.
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Ashwin JotForm SupportReplied on June 26, 2017 at 11:13 AM
Hello GlobalSuccessFund,
I am glad to know that the translation is now working as expected.
Do get back to us if you have any questions.
Thank you!