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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Im not receiving new submissions notifications

    Asked by mestremera on August 03, 2012 at 09:09 AM

    I have a form submission linked to my website and Im not receiving new notifications by email. This affect my website in providing service.

    Can you please help me out here?

     

    Here is the form link 

    http://form.jotform.co/form/22114564648858

    Page URL:
    www.peloapelopr.com

  • Profile Image

    Answered by gori-mathew on August 03, 2012 at 09:36 AM

    Hi;

    I checked your form and can see you ***mestre****@outlook.com as your notification email. Can you check on your spam account and see if you can see the mails. Try also another different email address like gmail and see if problem persists.

    You can also try to whitelist jotmail server IP addresses as shown in the link below;

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Kindly lets know if this solution works.