Why do all my forms say form not found, forms are disabled?

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    jaisamadhatraders
    Asked on June 26, 2017 at 02:09 AM

    Dear Sir,

     

    I have created the form but its not opening and showing form is not found , or disable 

     

    https://www.jotform.com/build/71761035585459

     

    Regards,

     

    Vinay

  • Profile Image
    Nik_C
    Answered on June 26, 2017 at 02:58 AM

    Your account was disabled by our anti-phishing system because of this form http://www.jotform.me/form/71761035585459 

    And the fields that triggered the system are:

    It is against our Terms of use to collect bank information and any related data.

    I removed the affected fields from your form and re-activated your account. 

    Please avoid putting them back so your account won't be suspended.

    If you have any further questions please let us know.

    Thank you!

  • Profile Image
    Norbert 
    Answered on June 26, 2017 at 09:24 AM

    Same issue here, could I ask support to unlock my account also
  • Profile Image
    Nik_C
    Answered on June 26, 2017 at 10:40 AM

    @Norbert,

    I opened a separate thread for you and we'll attend it here: https://www.jotform.com/answers/1183697

    Thank you!

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    Adrienne Primrose 
    Answered on June 26, 2017 at 10:45 AM

    Ok, I would assume my problem is for the same reason. I didn't read all the terms....sorry about that. Can you please unflag my account to create a new form. Thank you!

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    Welvin
    Answered on June 26, 2017 at 12:31 PM

    @Adrienne Primrose: I have just reactivated your account. Please check again. If you would like to collect a payment at later date, use our payment integrations and enable the payment authorization:

    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization 

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    Adrienne Primrose
    Answered on June 26, 2017 at 01:01 PM

    Welvin...thank you for your quick help. I will look into this! :-)