What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does upgrading to premium change your existing forms?

    Asked by Christiehudson on August 03, 2012 at 09:38 AM

    When you already have a free basic account with a few forms, Does upgrading to premium change your account? ie Does it change any of your existing account information, existing forms, url locations of existing forms, etc.?

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    Answered by gori-mathew on August 03, 2012 at 09:58 AM

    Upgrading your account doesn't affect existing forms' properties like URL, Id etc. You will however be entitled to a higher form quota allocations when in Premium than in Free account. This is a good plan for users who expect to get higher normal, SSL and payment form submissions.

    In our support response too, we do give priority to paid account users (Premium and professional) although we as well attend Free and even Guest account holder's querries.

    If you intend to upgrade your account, You can check the yearly or bi-yearly prices of our three packages and can enjoy some discount , see on the below links:

    Premium: http://www.jotform.net/upgrade
    Professional: http://www.jotform.net/upgrade_professional

    If you have other questions or concerns, please do let us know.