What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to Change Sender Name in Notification mail?

    Asked by walterfilm on June 26, 2017 at 07:41 AM


    How can i change "Sender Name" in notification email, not in autoresponder. In autoresponder i have done that, but in notification mail, it is showing me only one name"Jot form" in sender name. I want there other name.

    Also , when we go in advanced settings in notification, i can see there "Sender Email". I want that there that email should come from which form has submitted. It means it should be same as "Replay To". I want there option to select, form email field.

    Waiting for your replay, Hope for a replay ASAP, as my site is going to live tomorrow.





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    JotForm Support

    Answered by jonathan on June 26, 2017 at 10:04 AM

    You need to have Name field in your form to be able to assign it as a Name in the Sender Name in Recipients of your form Notifier.



    in the Notifier...



    You cannot change the Sender Email field to a variable sender field. But actually the email field in the Recipients Reply-to-Email will be the sender email that will appear in the notification email so you do not need to assign the same in the Advanced Settings.

    I hope this help. Let us know if you need further assistance.






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    Answered by walterfilm on June 30, 2017 at 04:43 AM
    Ok, thanks!
    That's cool!