Why am I limited to create only 25 forms?

  • Profile Image
    iuean
    Asked on June 26, 2017 at 08:07 AM

    Hello, the page does not let me create more forms because it says that it reaches 25, does not create 25 forms this month, delete old ones and it does not work either, I'm with this problem since Friday

  • Profile Image
    Kevin_G
    Answered on June 26, 2017 at 11:10 AM

    I have checked your account and I can see you have currently more than 25 active forms, do note that the forms  limit does not reset monthly. 

    Your account has been grandfathered and this is why you have all your existing forms active; however, if you want to create a new form you would need to archive/disable most of your forms until you have less than 25 active. If you would like to keep your forms active then you would need to upgrade your account, you could check our pricing page in order to get the forms limit per plan: https://www.jotform.com/pricing 

    If you have any question, let us know.