What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Upgarde

    Asked by phsalumni07 on June 26, 2017 at 09:27 AM

    Good morning.


    I am looking to upgrade to another plan, but I only need it for one month.  This is for my class reunion and I want to be able to accept payments still. Can I cancel after just one month? And will it only charge me the per month rate? I don't want to upgrade until I know the answer. 





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    JotForm Support

    Answered by aubreybourke on June 26, 2017 at 09:45 AM

    If you signup for a paid account you will be billed every month. You can upgrade and downgrade any time you like. So in your case, if you downgrade you go back to the free account.

    Then if you would like to shutdown your account and delete all your information, you must contact us to do that support@jotform.com


    You can compare plans, upgrade, and downgrade here: