What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I get 404 not found error when viewing photo attachments on my mobile device

    Asked by Mike on June 26, 2017 at 10:22 AM

    Can't view photo attachments on my mobile device, error 404 not found

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    JotForm Support

    Answered by Welvin on June 26, 2017 at 11:58 AM

    The main account has set the privacy to require login before you can access the files in the form.

    This means that you need to open your mobile browser, access Jotform and log in your account before viewing the photo attachments.