I get 404 not found error when viewing photo attachments on my mobile device

  • Mike
    Asked on June 26, 2017 at 10:22 AM

    Can't view photo attachments on my mobile device, error 404 not found

  • Welvin Support Team Lead
    Replied on June 26, 2017 at 11:58 AM

    The main account has set the privacy to require login before you can access the files in the form.

    I get 404 not found error when viewing photo attachments on my mobile device Image 1 Screenshot 20

    This means that you need to open your mobile browser, access Jotform and log in your account before viewing the photo attachments.