Why do I get a blank document while printing the form using IE?

  • Falkpost
    Asked on June 26, 2017 at 10:25 AM

    Hi, I've made a contact form and when people try to print this in IE they get a blank page. In Chrome it works without ptoblems. Is this a known issue?

     

    the form is FalkPost Procureurservice

  • Kevin Support Team Lead
    Replied on June 26, 2017 at 12:14 PM

    I have just tested your form and I can see it works on both browsers, here is a screenshot of the document I got when tested using IE the latest version: 

    Why do I get a blank document while printing the form using IE?  Image 1 Screenshot 30

    Which IE version are you using on your end? 

    Could you please try using a different PC? 

    Do note that I used the PDF option while printing the form, could you please try with the same option? 

    Why do I get a blank document while printing the form using IE?  Image 2 Screenshot 41

    Let us know how it goes.