What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel My Account

    Asked by carlosaugusto14 on June 26, 2017 at 10:31 AM

     

    Hello, on the 12th of last month I asked to cancel my subscription, I would like to know if this has already been done.

     

    Att, Carlos Augusto

     

    E-mail: clsaugusto14@gmail.com

     

  • Profile Image
    JotForm Support

    Answered by Aury on June 26, 2017 at 11:46 AM

    Dear Carlos Augusto,

    Yes, the Bronze monthly subscription is cancelled already. The account remains in Free status.

    If you have additional questions, please let us know.

    Regards.

  • Profile Image

    Answered by carlosaugusto14 on June 26, 2017 at 11:57 AM

    OK thank you. It's all right now.

    Regards.