What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Suspicious emails

    Asked by theatresouth on June 26, 2017 at 10:43 AM

    We have received 2 emails that state they are from JotForm to confirm a password change. We have not changed our password (until after we received the first email. I am attaching a screen shot.

    Page URL:

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    JotForm Support

    Answered by Aury on June 26, 2017 at 11:54 AM


    Thank you for bringing this to our attention.

    Our apologies for the inconvenience this issue may have caused you. It is not us, unfortunatelly we had a spammer using our services that generated this email  to make it looks as if the emails were coming from us, this user is already cancelled.

    The account associated with this email address is in good standing.

    Please disregard the email you received.

    If you have additional questions, please let us know.

    Thank you and Regards.