What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Nobody has replied to my request. Already nearly 24 hours in wait

    Asked by jrodriguez_arenas on June 26, 2017 at 11:16 AM

    I am trying to get support to switch to a new plan but it seems to take ages.

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    JotForm Support

    Answered by Kevin_G on June 26, 2017 at 12:31 PM

    I can see you have already opened another related threads, do note that you already received a reply here: https://www.jotform.com/answers/1183643 

    Please, check that thread and let us know if you have any question.